CANADA | At this time we offer free shipping on Canadian order over $150 and calculated rates for orders below this threshold. Please note cast Iron cookware products are not eligible for free shipping. Orders are shipped via Canada post expedited parcel. Orders are currently fulfilled during our retail hours Mondays thru Thursday.
- Expedited 2-8 business days (excluding weekends and holidays)
USA | we offer calculated shipping on all orders to the United States via Canada post. and can take an average of 9 business days (excluding weekends and holidays). Tracking can be provided on US shipments for an additional charge, chosen at checkout.
We will gladly refund (in original tender) regular-priced, unworn, tagged merchandise using our Canada Post return portal or in store within 14 days of the purchase date. If the return is shipped, the refund will be processed when item is back in store.
All sale and discounted items are final sale and are not eligible for return. undergarments, swimwear, and skincare/hygiene product are final sale and are not eligible for return.
I visited the Salt Spring store in October and bought this wool blanket only to buy a second one at the Victoria store. It’s refreshing to find products which are authentically sourced and are brought to the stores at a fair price. It was a pleasure to shop in both these stores and chat about the products with the staff who were knowledgeable about the items in the stores and were happy to offer a very personal service. This gives us every reason to support our small business now more than ever.