Article: We're making big changes - Victoria Shop Closure
We're making big changes - Victoria Shop Closure
Questions about our Transition:
When is the Fort St Location Closing? We expect to close our Fort st location by the middle of January 2024.
Where is SALT Moving? We are moving out of the city and setting up at Junction Cidery & Orchard (273 Prospect Lake rd, Victoria) where we will have our order fulfillment office as well as studio space for local pickups. We expect to have our local pickup studio ready in the Spring! Find us at Junction for upcoming markets, events and more :)
Will my gift card still be valid? You can still use your gift cards! Gift cards will always be accepted in our online shop, at our Salt Spring Island location, and at any pop up or market event you may find us at in and around Victoria. Note that SALT gift cards cannot be used at any other retailers that carry our products.
Will you be Accepting Returns/exchanges? Our return policy has not and will not be changing. If you purchased an item eligible for return at our Victoria location it can still be returned through our online returns portal.
Can I still buy SALT clothes in Victoria? Sure Can! You can always order online and choose local pickup or have it shipped (we offer free shipping on any order over $110). If you prefer to try on before you buy, you can find a selection of our apparel at the following local shops: Victoria Market Collective, Wren.
Original Post 8/16/2023
Since opening our second location in 2018 in Victoria so much has changed - both in the world and within ourselves. When we opened SALT in Victoria it was the next grand adventure! Since then we've expanded in ways we never anticipated: alongside being a retail storefront we're now an online shop, a destination cabin, a design and marketing business and a brand that can be found in local boutiques across BC. This small business and the lives of the people it helps support have changed a lot over the past 5 years and it's time our space met us where we need to be.
We're embarking on a change that involves closing our retail store in downtown Victoria and heading outside the city, clothing in tow. Don't fret through because we're not closing down — we're moving up! We're trading the downtown hustle for fresh air and more room to grow in the areas we're most passionate about. Our new space will bring our team greater flexibility and a renewed designing experience. Plus, we'll have the opportunity for our furry (and feathered) friends to keep us company!
The new space will be opening early 2024. We're excited to share the location with you soon and everything it will bring to SALT. We're especially eager to expand our community offerings through Shopping Socials, markets, better online ordering, long table dinners, wellness nights + so much more.
As always, you can still shop in person at our Salt Spring Island Store. Our clothing and commitment to our customers is not going anywhere. We are simply taking this adventure into a new way of living, working + creating.
We want to express our heartfelt gratitude for your incredible support throughout the years in Victoria. You've been the backbone of our journey here. During this transition, we'll keep you updated every step of the way. Please feel free to reach out to us with any questions. Our Victoria Location will remain open for the rest of 2023, so come visit us while you have the chance to catch us downtown; after that you can find us in the orchard!
As we embrace this new chapter, we're excited to continue serving you with passion and dedication to our core values. Stay tuned for more updates and surprises!
Thank you for continuing to be a part of our Victoria story.
Jess, The SALT Team + Poppy