SHIPPING UPDATE DURING COVID-19
To keep our team safe and maximize our self-isolation during these uncertain times, orders will be fulfilled and shipped at a minimum of 1x per week on Fridays. We appreciate your understanding.
Flat Rate Shipping
At this time we only offer 10$ Flat Rate shipping on all orders. Orders are shipped via Canada post expedited parcel.
- Local: 2-3 business days (excluding weekends and holidays)
- Regional: 5-7 business days (excluding weekends and holidays)
At this time we only offer 15$ Flat Rate shipping on all orders to the United States. Orders are shipped via Canada post expedited parcel, and can take up to 9 business days (excluding weekends and holidays).
Order Processing Times
Orders placed will ship within 2 days of receiving your order. All orders placed after 2pm PST Friday will be shipping the following Monday. Orders placed on weekends or holidays will be processed out the next business day.
Order Tracking Information
Once an order has shipped, we'll send you an e-mail with the tracking number within 24hrs. Just click on the link to take you to the carrier's website to track the progress of your shipment. It may take 72 hours for your tracking number to be activated on our carrier's site.
We do our best to ensure your items arrive in perfect condition. However, in the unlikely event that your box arrives in a damaged condition, please accept the delivery and call us at the shop, 250-931-7224 so that we can assist you with your order as needed.
Redirecting An Order
Please make sure your shipping address is correct—we cannot redirect orders once items have been dispatched. Sorry!