Frequently Asked Questions
Product Info
We reccomend Consulting our size guide, to find your best fit. We are also working on developing a men's sizing guide. Take note that most customers find our sizing structure to be on the generous side.
We also aim to list what size the models are wearing in product photos so you can better gauge the fit of garments.
If you're truly stumped give us a call at the shop or send us an email with your measurements and we can help guide your decision!
Sorry you missed out!
If the item you want is sold out please enter your email for the back in stock notification alert. It will send you a reminder when/if that article is back.
Please note that as a small brand we only manufacture 4-10 styles a year. It will likely be a season or more before the item you are after is available, but we promise it'll be worth it! We don't always restock in the same colours, it depends on fabric availability, season, and style.
The very best way to learn when our products arrive is to join our newsletter.
all our clothing is designed by our shop owner Jessica and our team, and manufactured in Vancouver, BC.
All our fabrics are from Canadian Fabric suppliers, mainly located here in BC, where they source their fabrics and fibres from varies by material.
Visit our about our fabrics page for more details on individual fabrics.
Shipping Info
Not often, but Sometimes orders contain products that needed to be pulled from both our locations because of inventory limitations. It's not the best solution but it ensures your order gets to you as quickly as possible and doesn't have to wait for a ferry ride to our main fulfillment shop in Victoria!
Heck yes! Your items will arrive to you in a recyclable mailer, new or reused cardboard box. At this time the only plastic in our packing is our shipping tape or bubble wrap we reused from shipments recieved in-store. We also offset the carbon emissions of every order shipped!
In-store we are always looking for ways to eliminate waste in packaging and marketing materials. In 2022 we eliminated clothes price tags which removes single-use plastic tags and unnecessary paper products.
At this time we only ship within Canada and the United Staes.
Unfortunately, we have just as much pull with Canada post as you do, and are unable to interrupt a shipment once it has left our hands.
Please ensure you enter the correct address when ordering so you can recieve your order asap. We cannot be responsible for refund of product or shipping charges for orders shipped to the wrong address.
Wholesale & Corporate Order Info
we do all our screen printing in-house and get this question a lot! Please get in touch with our shop owner, Jessica (contact@saltshop.ca), about wholesale and custom branded products.
We do sell wholesale and often outfit businesses that are looking for Canadian-made staff apparel or merch that aligns with their values. Please contact Jessica at contact@saltshop.ca for further information.